BACKGROUND FACTS7. Plaintiff, executed a contract (hereinafter referred to as the u201cContractu201d) with Defendant, whereby Defendant, was to provide moving services to Plaintiff including, among other things, moving and transport of furniture and household goods from one residence to another, professional wrapping of furniture with moving pads and blankets, disassembly and reassembly of items, staging of furniture at delivery, basic liability protection, all stairs, alllong carriers, all elevators, all fuel, all taxes, and all toll charges (hereinafter referred to as the u201cServicesu201d). 8. Mr. Cooper paid $5, 515.00 for said services, which includes an additional amount, paid specifically for u201cFull (Replacement)Value Protection/Valuation.u201d The u201cFull Replacement Valueu201d of the property was estimated to be $48,000.00, and the amount paid for such protection was based on this value. 9. The services were performed on or about May 19-20, 2018 through June 3, 2014. On or about June 3rd, when Mr. Cooperu2019s personal property arrived and was moved and unpackedby Defendantu2019s personnel. As Defendantu2019s personnel moved Mr. Cooperu2019s personal property into the house, they filled out a Golanu2019s form titled, u201cHousehold Goods Descriptive Inventoryu201d, noting the condition of the property as it was moved into the house and unpacked. During the course of moving Mr. Cooperu2019s property into the house, Mr. Cooper noticed that the movers dropped and damaged several items. The movers noted on the Inventory that certain items were dropped and damaged. Mr. Cooper was present at the time that several of these items were dropped, damaged, and the movers filled out the Inventory.
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