Complete CBD Oil

Complete CBD Oil

Reviews: 1

1 RATING
(1)

Total views: 2221

Published: 23 January 2021

Posted by: Anonymous

I found the company on line. I agreed to ordering/paying for product every thirty days. However, this company charged my card after I had cancelled my order, 5 days after the last charge to my card. I HAD TWO CHARGES ON MY CARD LESS THAN 5 DAYS APART. I did not authorize that. A SECOND CHARGE WAS MADE TO MY CARD THAT WAS NOT AUTHORIZED FOR MORE SHIPMENTS/PAYMENTS THAN WAS AGREED—every thirty days. | Two reps I spoke with told me to keep the product. They would not give me an RMA number to return the product, nor would they credit my card for the unauthorized charge of $79.99. They would not honor their refund policy. They offered to credit me 25% of the $79.99. I would not accept. | I have copied their return policy info here. | **** | CBD Oil Terms: | By ordering this product, you agree to be enrolled in CBD Oil. Try it out for 14 days at no charge. After the trial expires, you agree that your card will be charged 79.99 USD for continued access to all of the tools, support and training CBD Oil provides. Your monthly membership will recur at 79.99 USD every month from the time your trial expires until you cancel. You must call 844-902-1320 to cancel your monthly membership. | Return Policy. | In order to obtain your refund, contact customer service by phone and obtain an Return Merchandise Authorization (“RMA”) number to place on your package. Write this number on the outside of the shipping package, and send the unopened product back to our fulfillment center at the address listed below within sixty (60) days of the date you originally ordered the product. In order for your refund to be processed the product must arrive at our fulfillment center within sixty (60) days of the original purchase date. You pay for return shipping. There is a $5.99 restocking fee per unit you returned by you. You expressly consent to us retaining this restocking fee out of the moneys you are entitled to receive as a refund. Once the package is received, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 7-10 business days to show in your statement, depending on the speed of the processing bank. Any opened product cannot be returned. You will be charged for any opened or used product. Also, any discount or refund agreed upon with any of our customer service representatives is considered a final sale. Address the return package to: Please call customer service for return address, so we can make notes on your account. | **** | I phoned the company on 10/31 to cancel ALL shipments/charges—but the charge in question was charged to my card AFTER my cancellation call! | Another product was shipped to me on 10/31, JUST FIVE DAYS (not 30 days, as was agreed), after the previous shipment on 10/26, and another charge was made to my debit card of $79.99 on 11/01. | The refund policy clearly indicates that refunds will be made within 60 days of shipment date, less a $5.99 charge for restocking. I am still within that 60 days, but the company refuses to honor my request. | The company (two reps) refused to issue me a RMA, and refused to give me a refund, less the re-stocking fee.

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