Concert Ticket Center

Concert Ticket Center Reviews & Complaints

Reviews: 1


Total views: 4361

Published: 28 June 2019

Posted by: Sk1111

I posted tickets for sale for 1326 for sale for each ticket. Stub hub posted it for 326 each. Someone bought them. I submitted the info to Stub hub right away about their mistake and didn’t hear anything back. I didn’t want the customer to keep waiting for the ticket so I emailed just to be considerate and let them know stub hub posted it as a mistake. The customer said they thought it was incorrect too. I reposted the tickets and didnt sell it at all Now I see a charge of 40% on my credit card. I went online to the chat explaining it to the rep Reshanna H and all she did was accuse me of reaching out to the customer and negotiating a price after I stated several times I didn’t do that. She did not listen to what I said and only started quoting the privacy policy. Unbelievably bad customer service. I also asked her for the customer service number and she said the only way to contact stubhub is by writing a letter to the address. Whaw. I’m very upset because it was stubhubs technical error and not only do I get charged but get accused over and over again by their rep Reshanna. If anyone knows the corporate number please let me know. Worse customer service ever

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