Reviews: 8


Total views: 4387

Published: 16 June 2019

Posted by: Anonymously

This GTL (a.k.a. offenderconnect and connectnetwork) company does prepaid inmate call servicing. I set up an online account and deposited money with a visa credit card. The jail changed phone services so I called their customer service to get a refund and close the account. Well they changed names from “” to “” (both owned by Global Tel Link a.k.a. GTL*inmate phone). So when I went to the website and logged into my account which was still there but could not get an account summary. Then I called to get my refund through customer service. The representative said that I have a $0 balance. I added $70 to the account in Dec. 10, 2014 and have not used any of it plus had a positive balance of about $80. They owe me around $150. .

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