Dr Baums office staff is undeniably the worst I have ever encountered surgery scheduling department is incompetant and back office is completely insensitive. Its like walking into an assembly line of underpaid, overworked, robots with attitudes. I was promised a scheduled appt for my broken leg in which I had already waited 22 weeks to see this specific doctor, and they tell me the only day available is September 29th, I beg them for a different day as my Daughter died and I have to attend the funeral…. The women Barbara or whoever handles surgery scheduling says sorry only day available we will call you in a bit to let you know of another date and immediately hangs up the phone on me…… very confused I call back… she says sorry I can not help you we will call you back and hangs up again literally without me getting in a word…. So I go down there….. The place is a mess throwup on the ground, bathroom looks like someone died…. I ask to speak to Dr. Baum 2 hours and 15 min later someone calls my name. I go up to the front and they tell me I have no right to be there and they are going to ask me to leave….. My wife at this point can not handle anymore unlawful punishment and starts to beg for help they tell her they only speak english and can not understands what she is saying so are going to request that she bring her interpreter next time WOOOOWWWWWWWW…… I only speak english I do not speak any other language and I am married to this women who speaks excellent english…. Please people stay far away from this sweatshop… I am a business owner with a college degree in Economics and if this is the way our health programs are moving, our economy is doomed. Corona Temecula Orthopedics, Dr. Baums staff is seriously a parasitic team of unjust remarks and cleanliness. Buyer Beware stand clear and stay away you could get MRSA
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