Costume SuperCenter

Costume SuperCenter Reviews & Complaints

Reviews: 1

1 RATING
(1)

Total views: 4201

Published: 18 January 2018

Posted by: M Morris

I don’t know what was the reason of my issue-their baggy website or their slow customer service with no brains. I ordered Girls Pretty Leopard Child Costume and Adult Black Cat Onesie Costume, about 80-85 dollars in total were charged. Got no confirmation, so I called them. They said they didn’t get any orders from me. Oh yeah, but you got my money. My bank confirmed they I was charged. So I requested a receipt to prove it to their CS. Sent it via email as an attachment. They agreed I should be refunded and said I have to wait for a week. ONE WEEK. Are you kidding me? Why so long? You were so quick in taking my money. Can’t you send it back with the same speed? I’m very disappointed. Thank god it happened long before Halloween and I have time to look for different places where I can order costumes.

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