I am very unpleased with the call I just made with Crazy8 customer service. A friend of mine sent me an email for 20% using Crazy8 referral program. Her name is Rona Butler, email address [protected]@aol.com (however I”m not sure if that the email address she has on file with crazy8). I received the email to [protected]@gmail.com, Rachel Carrington. The coupon code I received is HKZKZM68BC1LCRJ, in which does not work. I made a call to your customer service and provided the coupon code, my email address, and whom I received it from. The representative was unable to verify Rona Butler as a sender or myself as the receiver. She requests I contact the sender to have her call customer service to verify she actually referred me. I offered to forward the referral email to the rep for her for her to review, but she decline. I think this is ridiculous to have potential customers to jump through hoops just to use you referral program. If calls are recorded to your customer service line, I advise you pull the call I placed at 2:16 pm CST on May 11, 2018 from [protected] to listen to get a better understanding of my situation, and how it could have been handle better. If the customer service representative could have ratified my issue better, please accept this as a training opportunity. If I could have done anything differently, I welcome the feedback.
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Crazy 8 Reviews & Complaints
I had recently discovered Crazy 8 this past weekend and decided to order some stuff online that I could not find in store in my local mall. Upon submitting my shipping address and billing info, the page had refreshed itself and stated that there was an error in my billing information. So I doubled checked, and I did find the zip code was not correct. I corrected it, and re submitted the order. Mind you, I doubled checked all my info before submitting the order a second time. I was again, taken back to the same page with the same error message. I then closed and opened my browser in attempts to try the process again. I had created an account at checkout the first time, so everything in my cart remained. Even all of my shipping and billing info was as I left it before closing the browser. I had checked and submitted the order for a third time, and I was AGAIN, taken to the same page with the same error of billing address message. I had then logged off the account with no more further attempts to purchase. A little over an hr later, I was unable to make a purchase at a local convenience store using my debit card. I had gone to my bank and it was then that I found out about the 2 transactions for $70.77 from Crazy 8 posted to my account. I am pissed off for many reasons… 1) The supervisor, Xavier, who took my call and assisted me on 8/18/18, was absolutely NO help what so ever. He lacked any leadership skills let alone the ability or wanting to resolve this issue for me. 2) I had to file a claim with my bank over this matter, and the process for which my money won”t be returned to me is a lengthy process. Now $70 might not be that much to many people, but I am a full time working mother of 2, and the order I was trying to make on your sight was for their school clothes for next week. Now, they have no school clothes, and I do not the funds to go them. 3) After resubmitting my correct info at checkout on the Crazy 8 site, I had never received an email nor did my Crazy 8 account show that I had ANY orders in process. With that being said, how the hell are you able to charge some not once, but twice without confirmation or record of there ever being any kind of actual transaction…? Puzzling isn”t it. That is my complaint and issue at hand with Crazy 8, at least the online shopping. I won”t accept an apology, because an apology won”t provide my kids school clothes or return me my funds. I do hope this review hurts your company and I will be submitting this review anywhere I possibly can. This is ridiculous and it should have never happened. But it goes to show, that good prices and deals such as those provided on your online site, are really to good to be true. Have a good day.
Crazy Domains Reviews & Complaints
i have booked two domains from my user name mobitell after successful transaction payment is deducted from my bank account after deducting payment from bank login panel of company is not working and my domains are still not booked and showing availlable on other sites. I am advising that crazy domains are giving fake domains and hosting plans and customer care no are not working beware from crazy domains and do not do any transaction from crazy domains