D United Logistics Moving & Storage, Inc.

D United Logistics Moving & Storage, Inc.

Reviews: 1

1 RATING
(1)

Total views: 2210

Published: 02 January 2021

Posted by: Anonymous

This company is a scam!!!! Please do your research before booking with this company. I made the mistake of booking my move from San Diego to Texas with this company. I spoke to Barbara who quoted me a low rate and made promises such as the time frame of 7-10 days delivery and that this company used their own trucks. Everything so far has been a lie and a disaster. | Booking with this company was the biggest mistake of my life. My pick up date was scheduled for 10/10/17, upon picking up my items, 3 men arrived in a uhaul truck and asked for $275.00 more as some of the items in my storage was not packed properly, per me and Barbara’s conversation she assured me they had all the necessary packing materials for loading properly on truck. After they did the pickup I made some research and they don’t have an address, no yelp no bbb who are they? | Fast forward I called on the 10/17/17 to check the status of my belongings and found out that my delivery date was pushed back another week. Keep in my mind I let Barbara know at the time of booking I was 38 weeks pregnant and wanted to make sure my delivery would be here before I deliver. I’ve spoken with Barbara several times and she is now saying they legally have 21 days to deliver my stuff. Also, I have been speaking with the driver Jose who goes by Jay. As of last week he said his truck broke down in El Paso and the part would not be in until This Monday. Well Monday was yesterday now he is saying the part came in but that did not fix the truck and he has no idea when he will be able to deliver my stuff. | This is a total joke and unacceptable. The lack of customer service or lack of concern this company has for how much of a inconvenience they cause to their customers is sad. I wish I would have done better research. Potential customers need to be made aware and understand how this company operates. This is not right how they are doing me and the sad part is not once have they called me to provide a status update, I’ve had to call to find out about the numerous delays which all sound like lies. Finally, they deliver but my furniture is damage and nobody cares enough to get back to me. This is a disaster I will never wish this experience upon my worst enemy. You have been warned STAY AWAY!!!! and hire another company that is Professional.

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