Basically I ordered a book over 20 days ago. I received a confirmation, then I also recieved an e-mail stating my book was shipped because I requested they tell me why it was not shipped. Fast forward to twenty days later, I get an e-mail saying that my order was cancelled. I called and asked why. The lady said that basically the last person who e-mailed me told me a lie and that he said my order was actually not shipped and that they just send that out when people complain. I then asked her what she could do for me to fix the problem since I ordered the book over 20 days ago and they lied to me 3 times. Then she told me the best she could do was give me a 10% discount on a book that was over 24$ more expensive and I asked her why the book was still on the website if they don’t have it available, she said it takes 24 hours to get the website to be fixed but I said…you haven’t had it for 20 days…and then she proceeded to call me a liar.
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