Let me start by referring you to Angies List reviews of Denchfield’s services – 3 Fs in the last 5 reviews says it all!!. My opinion is as follows: Denchfield is by far the worst landscaping company that I have ever dealt with. They consistently billed me for services either not rendered as promised, rendered ridiculously late, or for services not requested at all. Briefly, I signed up for “lawn maintenance” pro-rated to $474.50 per month for about a 1/2 acre yard (expensive to start with), and this was supposed to be full service. Instead they did not provide services as promised, and sometimes would only mow my lawn every other week (remember I’m paying $474.50 a month for this); after several months of this, when I called and asked why, the response was they had a change of crew chiefs and forgotten about the full service in my yard. By this time, I had already cleaned up my yard (it was late June already), but despite this Denchfield came by in the summer, to perform “Spring Clean Up” (again, already done by me), and generated a bill for $1800+ (which I did not find out until later). At this point I switched service to lawn mowing only ($220/month; something I thought they could handle). Instead they continued to bill me for full service (but provided only lawn mowing) until I refused to pay for those services which were not rendered. Then, in the fall, despite continued instructions for lawn mowing only, they came and blew leaves off my lawn and hauled them away, billing me for the unrequested service. Not only that they charged for 10 man hours, on a single day, to blow leaves off a half acre lawn – you did not misread – 10 man hours. Last year they performed the same service and charged 3 man-hours. Further, my neighborhood in Bethesda has a FREE curbside leaf collection service. However Denchfield billed me anyway to haul away the leaves. Again, they way overcharged me for a service that I did not request, and then charged me for another service that I would otherwise get for free. When I asked some of my neighbors who use Denchfield about this, they checked their bills and were uniformly unhappy at the perceived trickery. Needless to say, those that do not drop the company will certainly check their bills more carefully. When I asked Kurt Denchfield about these items, his response was that I actually owed him even more money (remember the unnecessary “Spring Clean Up”?), for services that he didn’t realize he provided. Unfortunately he did not check his spreadsheet prior to sending me the invoices. He sent me bills for lawn mowing in November and December, meanwhile these items did not even appear on his own spreadsheet. Honestly, lawn mowing in November and December? Mowing snow? Who are you kidding? If you are looking for a landscaping company, avoid Denchfield. If you are already using their services, I would highly recommend that you review your bills – you may find that the math does not add up. .
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