Diablotek International Inc.

Diablotek International Inc. Review

Reviews: 1

1 RATING
(1)

Total views: 4093

Published: 31 January 2018

Posted by: Anonymously

Microcenter and diablotek Purchased 10-15-14 262568 diablotek ATX MT W/400W PS The power supply had intermittent issues after about 2 months. Microcenter refused to warranty on 01-03-15 – they told me to contact the manufacture as their warranty was only 30 days. Manufacture warranty was list as 1 yr. Contacting diablotek has been impossible. Day 1 On 01-05-15 I called them at the phone number on their web site www.diablotek.com/dtksupport/index.php 626-771-3230 After over 20 min I got a recorded message Then was told by recording someone would call me back, and it sounded like it was switching so I could leave a voice message. But I got hung up on, it didn’t work and all I got was an annoying beeping sound like you get when someone hangs up. I filled out a new ticket. It looked like it accepted it, but I never got an email from them. Day Two I check my email. Nothing from diabltek, I tried to call the phone number again. It timed out again and I was asked to leave a voice message. I could this time. I could not check my ticket online. I tried to create an account. It required a confirmation via email. They never sent the email to confirm. I couldn’t log into check tickets. A second trouble ticket was made. You get this message after submitting it. “Alan Leiman, Thank you for contacting us. A support ticket request has been created and a representative will be getting back to you shortly if necessary. Support Team” They will contact you “if necessary”? Still no emails or contact from diablotek after this.

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