8/14/2018 i have been a customer for about 8 months never late had to switch bank accounts and now i have issues, decided to sign up for something they offered in my email and kept giving my an option i kept trying sign up but the system wouldnt allow me to choose my initial payment – so when i finally did it it was the day they report and they reported me 30 days late – knocked my credit score down 169 points . I am appalled that i asked to speak with someone in credit to fix this and they stated no – i explained what happen and that i had been trying for a week to do this and was not able to – not to mention tht i asked several times on several calls different ways to send a payment and after 3 months of phone calls on 8/15 – the billing dept – no tht i have a complaint says western union – but tht was said in my welcoming packet tht i looked at 8 months ago – im just very disappointed in discover . I asked for assistance in this matter and they stated one time – nothing they can do – but it was there error they could – it is there error resultion – remove the 1 time late over 30 days – i have disputed this on all credit bureaus as well as cfb
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This complaint and/or review was posted on Defaulters.com on 22:20 pm, October 14, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/scam/discover-bank-discover-financial-services/.
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