East Coast TVs

East Coast TVs

Reviews: 1

1 RATING
(1)

Total views: 2198

Published: 13 February 2021

Posted by: Anonymous

Order a receiver with a $14.00 discount and was emailed a copy of order. | Got an email from them saying I needed to call them to confirm my order. Never had to call and confirm my order in all the years of buying products on the internet. Tried calling to confirm my order and gave up trying after 1 1/2 hours. So I emailed them to cancel my order saying I could not get through to confirm my order. | Got an email from them the next day of the copy of the invoice showing I was being charged the full price ($685.00) with no discount. I emailed them again to please cancel my order. | A grumpy guy from East Coast TVs called me the next day asking what was the problem? Why was I canceling my order? | I told him for one reason I tried calling for 1 1/2 hours to confirm my order. The other reason was I received a copy of the invoice showing I was being charge the full price with no discount. | He said I wasn’t getting the discount because I was paying with a credit card instead of a check and it said so on the website. | What? I’ve never heard of this practice before and I couldn’t find where it said that on the website. I said please cancel my order and he said he would take care of it. | Well he canceled my order from shipping, but still charge me $685.00. | My credit card company has been trying to get my money back for a month now with no luck.

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