Retailers, beware: ECRS Catapult is a faulty product with terrible customer service. This POS system is exrtemely unreliable and has continual outages during credit and cash transactions. ECR has cost my family’s natural foods business in Brooklyn tens of thousands of dollars in lost sales due to their software and hardware outages. ECRS customer service is slow, unresponsive, and they require customers to be on the phone with them for hours (sometimes days) before they reluctantly send replacements for their faulty hardware, even though it’s under warranty. A recent prolonged interaction with Director of Tech Support Jesse Dyer was unpleasant, unhelpful, and he was extremely reluctant to troubleshoot the problem. To add insult to injury, ECRS Catapult tries to sell you their overpriced, ineffective products without offering the basic free upgrades dictated in our contract. Our sales rep Jessie Kaur recently forced us buy a new server $2,000, which still failed to solve the continual shut-downs on our registers during customer transactions. She never told us we only needed a (free) upgrade in software., along with 3 new hard drives due to the faulty software on their hard drives. Which meant 75% of our POS were inoperable. Jessie was extremely rude, raising her voice and telling me “this isn’t my job.” This situation has taken over several months to address,and we continue to lose good customers due to this horrible product. ECRS Catapult has no respect for their customers and the businesses we are trying to run. The fact that they offer no tech support over weekends to retailers (when we do the majority of our business) is unfathomable. CEO Pete Catoe should rethink the incompetent business he is running. .
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
Anthony Cavaluzzi and his bother Nathan Cavaluzzi opened a company by the name of Profit Management Solutions (ProfitManagementSolutions
Sean Cooley is one extremely shady and dangerous individual currently on the loose in Los Angeles, he is always high and always looking
With all due respect to Sean Cooley’s strange and shady way of life and just mostly to be accurate with what I am writing and not
The Southwest Wildlife Conservation Center (SWCC), falsely claims to be a “Conservation Center” and an “animal sanctuary,” when it is in
I contacted scam-rescue.ca experts for Crypto recovery. They were really professional at first but as soon as they received the payment,
After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other
John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.
This complaint and/or review was posted on Defaulters.com on 16:53 pm, June 04, 2017 (CST) and is a permanent record located at: https://www.defaulters.com/scam/ecrs-review/.
The reviews & complaints posted about ECRS was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about ECRS as per Section 230 of the Communications Decency Act.