Eldorado Animal Clinic


Reviews: 1


Total views: 439

Published: 18 September 2019

Posted by: Anonymously

I have two dogs for the last three years and the most crucial and critical challenge for me is having the best vet around to get regular check-ups for my dogs. Pets need proper care which requires them to get regular vaccinations, grooming and flee treatment. I believe a regular visit to a good Vet clinic is a must thing to do.
I had an emergency with my dog and he needed quick attention so I found out about Eldorado Animal Clinic through a community and called in to get an appointment. The appointment for a visit is a hard task to be achieved because they never pick up your calls. I was put on hold several times and the wait felt like an eternity. I was desperate enough to call as many times as I could and finally got hold of one of their staff members who gave me the next day’s appointment. On Saturdays, they have a limited schedule so after a lot of begging and pleading they finally agreed to make time for me. The receptionist at the front desk was busy talking on the phone and was not ready to attend the clients. When I complained she argued and talked back to me. Their whole schedule of appointments was messed up and every client had to wait for ages to get to the examination room. The waiting room was dirty and messy and space was inadequate to accommodate all the clients. The veteran in charge of my dog was impolite and heartless. My dog was passing bloody stool, not eating and was throwing up. He was in a critical condition and the veteran misdiagnosed him and made the situation even worse. He recommended treating my dog with an anti-nausea injection and some other medications. They even sent us all around the town to get the medicines which were a job they should have done at their end. My dog showed signs of immense pain after the treatment and the medicine reaction was strong. I insisted that they should do more tests and they finally did which saved my dog\’s life. They almost killed my dog by giving a high dose of vaccine. I paid for various blood tests and haven\’t received the results yet. They didn’t even prescribe us with any further medications to fight the bacterial issues. The total bill on my checkout was surprisingly very high as compared to other animal clinics in the town. There was no improvement in my dogs\’ condition when we got home and he could not get any sleep all night. I had to visit another clinic to make him feel better. I am disgusted by the attitude of everyone on the staff. This was by far the worst I have ever been treated at a vet. I SUGGEST YOU TO NEVER GO TO THIS CLINIC EVER. This is the last time for me and my dog to undergo such stress.

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