Extremely high charges and no refunds

Reviews: 7


Total views: 779

Published: 15 September 2019

Posted by: Anonymously

FareDepot is a platform that allows you to book flight tickets easily. This feels quite ironic to me because they have made a lot of promises and have fulfilled none of them. They are situated in Washington, DC and have a lot of dissatisfied customers. The internet is full of reviews that can prove that they are nothing but bad to the customers. I like to travel but asking FareDepot to arrange a flight for me was the worst mistake that I could ever commit. Their website says they have cheap flight rates but it is not true. I paid 10% extra for the flight than usual booking rates. According to them, they have the best flight rates and you can book anytime and anywhere. You will not be disappointed. But I am disappointed with their services. I could not find a flight for two days and even when I did, the rates were higher which I had paid. They promised no hidden charges but they do this to the customers. I entered my bank account details for the transaction and I received an email regarding the transaction. I was shocked to see that they had me an extra $1000 even though they had charged an extra 10% that I knew. When I complained about it via email, there was no response. Upon calling their customer care, I was put on hold every time. I am still curious that why did they charge me an extra amount when I had already agreed on paying the decided charges. No deals or any special offers are fulfilled at FareDepot. Those fucking bastards charged me extra and the flight was not at all convenient either. The flight was not on time either. Like they did everything they could to disappoint me and make me regret my decision of choosing them.
My friend’s dad chose them too. He had to go to California for some business purposes. He did not get any flight and when he did it was too late that he could not afford any other mode of travel. He paid a lot of extra money as he was late for some conference but faced the same transaction issue that I faced. His flight was not on time either and being among the top managers, he had to face the embarrassment of not reaching the place on time. He was so angry with the services they claim and what they deliver. They do nothing except making money. They can do anything for the sake of money and customer satisfaction is nothing to them. When I came to know about the experience, I told my friend to research before choosing a flight provider. At least her dad would have saved a lot of time and money if she had discussed it with me. I would never recommend FareDepot to anyone.

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