Firefly Car Rental

Firefly Car Rental Review

Reviews: 3

1 RATING
(1)

Total views: 4169

Published: 31 March 2019

Posted by: Anonymously

I rented a car from the Phoenix Firefly. As part of the package I purchased the Fuel Purchase Option, which was to be refunded when the car was returned with a full tank of gas. I did so. However, billing said they had no record of my gas purchase. I then faxed them the gas purchase, a cover letter, and relevant information. The transmission was verified that they received it. Upon calling them a week later, they said they did not get it. I had to send it again. It seems to me that they hope to frustrate customers and keep the $39.48 and just make the customers forget about it. Do not purchase this part of the contract. .

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