My now 91 year old mother thought that she was paying her electric bill only, but from 2/2008 til 9/2014, there has been an unauthorized charge from HomeServe sneaked into the First Energy bill. We never sign up for this kind of so called warranty. Ever. First Energy won’t even acknowledge an investigation about this unauthorized charge in my mom’s name when the First Energy bill is in my dad’s name. It’s obvious that some kind of scam/warranty agency connected to customers through First Energy, HomeServe, targeted my elderly mom to scam her for this unauthorized charge on our electric bill. It’s difficult enough to decipher these nickel/dime charges now listed on utility bills. It’s easy for a company to dupe anyone into paying an unauthorized charge on a utility bill. I noticed the HomeServe charge in 2012, called HomeServe, & was refused any kind of resolution. My mom was hospitalized; we were focused on her health @ that time, so I just forgot about following up on the First Energy/HomeServe scam. We received an autosend about a change in terms from HomeServe recently (9/2014), which alerted me that the unauthorized charge had continued. First Energy keeps insisting that my mom signed up in 2/2008; I can state that we NEVER sign up for an optional charge like HomeServe. First Energy refuses to investigate or acknowledge this perpetrated rip off. This is a betrayal of public trust by a utility company. .
Consumer Reviews and Complaints
WRITE A REVIEWRate and Write a Review on FirstEnergy
Scam investor
This person pretended to be a Japanese invester. Dr Shuji Endo. Fake IDs. This happened before I just add my scam as well. I wasn’t.
False advertising
I’ve been In search of a used / new transmission I find this place called engine world website looks professional called 2 separate times
Scammers, never return security deposit
I was scammed by this company for $1,478.68 on a security deposit that was supposed to be returned after car drop off. That never.
Fraud. Did not refund my Web hosting money.
I had placed an order for cpanel web hosting at techno savvy port at their site technosavvyport.com in May 21st, 2021. My account got
Item not as described; Refusing refund
This is a followup to a previous complaint that had been closed by the BBB because the company lied and said they would give me a refund
Aweful
AVOID AVOID AVOID never ever been treated in this manner and received such a poor quality service from a dentist. Received a refund but
Work bully
No one dared to approach the office bully Jacqueline Stabach. Jacqueline Stabach believes she is being followed everywhere, and she might
Deceitful FMO
URGENT FMO FRAUD AND SCAMOK agentsI have to give my fellow agents a heads up!!! We as insurance agents need to protect our business and
This complaint and/or review was posted on Defaulters.com on 12:01 pm, July 03, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/firstenergy-review/.
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FirstEnergy Corporation Reviews & Complaints
Allegheny Power Strikes Again! First, they overcharged us thousands of kilowatt hours that was only found because we found it. Gee, they ‘estimate’ our usage many times higher than it is, consistently. I wonder why that is? They basically said ‘Oops’! That translated into a $350 reduction of our electric bill. (We KNEW they were wrong – we are frugal! Lights off, utilities unplugged when not in use, freezing our tushies off all winter NOT turning on the electric heat, hovering in front of a wood stove to stay warm!) Here’s the kicker. One week after we called them on their over-estimation, we get a letter the basically states: Our research has indicated you are under-secured. Therefore, you must pay an additional $351 security deposit (think the amount is coincidental? Me thinks not…) due with your next bill. If you do not pay this deposit in full with your next bill, your electric service may be terminated. We have had this account for two years, paid a security deposit when we started it (which they still have), and we’re managing to meet our obligations in spite of a rotten economy. So why do they want more at this time? You know what their excuse for this additional security deposit is (besides the fact that the government has lifted the regulations on the industry so the pirates are free to rape and pillage at will?) They are doing it to offset losses from foreclosures where people are walking away from their final bills. Oh, THAT makes sense, put it on the backs of us who are barely surviving, push MORE people to the brink of foreclosure. How about your executives take a modest cut in pay instead? I REALLY, REALLY HATE CORPORATE GREED! Especially in these times when we should all be looking for solutions together, not having to deal with Corporations grabbing all the loot they can while running to their off-shore hideaways in their corporate jets. So, if you have your electricity through Allegheny Power, let them know you dislike their unfair practices. And look into other options for electricity providers. If you don’t – stay as far away from this company as you possibly can. All I can say to Allegheny Power is this – BAD FORM! Now, as to what I can DO about it – that is another story altogether. Filing complaints on websites such as this is merely the beginning of my perfectly legal and multi-armed attack against their corporate greed. I have also filed complaints with the Pennsylvania Utilities Commission, the BBB, and the President’s Commission on Energy, to name a few.
FirstEnergy Corporation Reviews & Complaints
Got home to find my power shut off on the hottest day of the year to date. Called Allegheny and they said that becuase I had opted out of the “budget plan” for a monthly plan, that my due date had changed and I was 5 days late, plus they no longer were required to give me any grace period. After arguing that I had a bill showing I was current, they agreed to send someone out to turn it back on. When the agent of evil arrived, I was informed that I had to pay 2 months ahead plus a $100 security deposit, even though I have been at the same address for 11 years and never had any prior issues. Also refused to allow me to pay with credit card, check or cash only. I argued my case to the poitn I felt like bashing his skull in, but he just threatend to leave and not turn my power back on. With kids and an elderly woman living at my residence I was at their mercy. $700 to get my power turned back on, when it shoudl never have been disconected in the first place. Allegheny Power are criminals that practice extortion ona daily basis.
FirstEnergy Corporation Reviews & Complaints
Here”s one for you. I pay my bill every month and this months bill said I owe $6, 855.00. I called thinking this was a mistake and they said that it was correct because they hadn”t read the meter since October, 2008!!! No call or letter in the last 15 months to tell us they hadn”t read the meter or that we needed to read it. When I asked what they could do, since obviously my 2-3 hundred dollar monthly payments haven”t offset this, i got a big fat nothing. We live in a 3 bedroom house, always keep everything off as much as possible, heat and air low, etc. This is crazy. Called the Public Service Commission to see how this could possibly be correct. Haven”t heard from them yet. I mean seriously, how can a house, not a business, use that much above and beyond what the monthly estimated bills were for just 12 months. Mind you, the resason they said they couldn”t was because of a dog. Well, we have four dogs but are kept inside when are not at home. So that reason doesn”t work either. This is very upsetting and I”ve been hearing lots of stories about how they work. Very scary since we obviously need electric. Waiting to see what the Public Service Commission finds out.
FirstEnergy Corporation Reviews & Complaints
I don”t know what this company is doing to its electric customers…but somehting needs to be done about it. I live in a very small house and this month was the highest bill I have ever had. Nothing has changed about my electric usage either, but they claim it is double its normal. There is nothing they will do about it either…their answer to me was “sorry about your luck!” I have many other friends this month who received bills that are double its normal and they get the same response. I am 9 months pregnant and was laid off at 4 months pregnant. There is very little I can do and I feel extremely taken advantage of! Everywhere I turn for assistance, I am told I cannot receive any until I receive a shut off notice. I was trying to get help before that time came…but I guess if I have to let it go…thats what I have to do. Something needs to be done about this company. We are all facin hard times and there is no reason for any of this!
FirstEnergy Corporation Reviews & Complaints
I have no idea what the hell happened, but the company First Energy Solutions. I noticed fake charge from them. They charged for $600 and no idea why they took such sum from me. Total crap, so be careful and share this info. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.
FirstEnergy Corporation Reviews & Complaints
I have received a number of Telemarketing calls in regards to switching to your company, each time I have politely asked First Energy not to call back. Well my request was blatantly ignored and I blocked the number on my phone, only the calls continued but with a private number. The last caller received a quiet abrupt shock when I answered the phone! which was at 17.51 on the 8/03/17. I have now lodged an official complaint as my number is on the ‘do not call’ website. If after I have written to you, and you do not action my request of NOT calling, I will go to the media with the list of calls I have received from you and the times. I suggest you get your act together.
FirstEnergy Corporation Reviews & Complaints
I just wanted to alert everyone to one of the antics of Allegheny Power. I moved into a small 1 bedroom apartment in a rather large apartment complex. Since this was my first time with Allegheny Power, and AFTER checking my credit rating, they wanted a large security deposit of $182. My credit rating was 799 and they still wanted $182 for a security deposit! They said that they would give that back to me if I kept a perfect on-time payment record for 1 year. Well I not only kept & maintained that perfect record, I was putting in a little extra in case they had any issues. So I had a surpluss of about $70 (a credit) in my account. Well 1 year came and went and what did they do? They put the money INTO MY ACCOUNT! I now have 2 years worth of money in my Allegheny Power electric account!!! I don”t want to store 2 years worth of Allegheny power money in THEIR account. I want to use that money now! My electric bills average $20 per month. So now they get to keep all the money ANYWAY! They are a scam and I wish I could report them. On a final note, they did add an additional $7 and change for interest over the year. Once again, that money now sits in my electric account, which is their property. Lastly, they knew this was going to happen. So alert to you future residents and users of Allegheny Power! This is a scam. Before you get involved with them — Like you have a choice? You do not have a choice! And don”t bother fighting the large security deposit. I did and got nowhere.
FirstEnergy Corporation Reviews & Complaints
I paid a $179.00 security deposit in 2005 and Allegheny Power has been holding and collecting interest on my deposit each year since then. Believe this – I have been a customer for the past five years and still am an active customer and when I opened yesterday”s mail there was a letter inside that said, “We feel we should collect an additional $128.00 deposit from you. Failure to pay the deposit will result in your electric service being disconnected.” The letter does not give an actual date this additional deposit is due but I can assure you that I plan to NOT pay it. I can not believe that in these economical times GREEDY ALLEGHENY POWER in CUMBERLAND, MARYLAND would even think of requesting additional money for a deposit from a long standing customer. It is unfair business practice, it is unjustified, and it is the making of what I believe will be a very successful class action law suit. My plan is to file a class action lawsuit ALLEGHENY POWER! This class can not afford to keep paying a deposit 0n top of high energy bills that have increased 40 percent in 2 years. The fact that you would demand two deposits from one customer who has been paying your outrageous rates for years is dispicable. I will see you in court. – Kim
FirstEnergy Corporation Reviews & Complaints
I received a call from Firstenergy Solutions at the end of last year, concerning my electric and gas bill in order that I may save on my electric and gas. So far there was great savings on the electric bill until April. Then the bill went from $29.94, to $209.90 within a one month period. This is a total rip off.