Food City

Food City Reviews & Complaints

Reviews: 42


Total views: 4749

Published: 14 June 2019

Posted by: cindynsb

02/25/18 FC Dand, Tn I have repeatedly horrible experiences with the cashiers. Today, cashier Alexis & front end manager Jennifer had an in depth conversation about high school as my 8-pack of Sprite fell off the conveyor belt & a piece of poster board became crumpled. I had to grab the loaf of bread before it was flattened by canned goods. Not once did the two turn around. The the wonderfully pleasant bagger, Wesley, did his best to keep up & apologized repeatedly. What is the purpose of 2 people unloading the grocery cart while 1 person bags? This is not an isolated incident. The full-time managers are very nice & helpful but the front-end service is lacking. I shouldn”t have to fight to to protect what I”m trying to buy from becoming damaged. I”m grateful to have a grocery store near my home but if this lack of customer service continues, I will begin shopping @ Ingle”s or Publix. Publix acknowledges & greets every customer. They certainly do not engage in personal conversations in front of customers. As I stated if this does not change, I will taking my business elsewhere.

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