Buuing a car from Cookeville Ford? You need to understand this dealership is after one thing. MAKING THE SALE! if you purchase a vehicle from Ford Lincoln of Cookeville realize you are married to your new purchase with, or without mechanicle issues. Wether buying new or used (experienced both) this company will do all they to get rid of you you after they receive your money. Ask to speak with someone in charge/upper management and you will start with their complaint department. Yes, they have a job possition Ford Lincol of Cookville of an individul who’s sole responsibility is to deal with unsatisfied customers. Dont believe me? Call and ask for someone to file a complaint with prior to buying a car from this dealership. if their complaint department is not good enough for you maybe you will speak with the once cheerful fellow in finacing? Once cheerful because after the money man gets his money this gentleman could care less about you as a customer. Want to continue trying to get a voice that cares for your needs? Look no further than maybe the sales manager or used car guy etc. etc etc. These scum bags will just send you for a loop speaking with any and everyone who is available at your time of need makining excusses for the last person you spoke with and so on. This company is a joke and i feel for anyone who purchases a car from Ford Lincoln of Cookeville. .
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BIG SCAM. DO NOT BUY. ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review
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