Genova Diagnostics

Genova Diagnostics

Reviews: 1

1 RATING
(1)

Total views: 2212

Published: 02 January 2021

Posted by: Anonymous

We used Genova for stool samples for my young son with chronic healthy issues. The doctor I worked with explained Easy Pay and said that the Easy Pay amount was all I would pay for the services. I paid the easy pay amount, 4 separate times for 4 tests. But each time I received a bill for hundreds on dollars on bright yellow paper that stated “due now”. I paid it out of concern that my doctor was mistaken, I didn’t want to be taken to collections! We are now seeing a new doctor and he prescribed the same test. When I explained to him the cost, he assured me that I was ONLY responsible for the Easy Pay amount. I was skeptical so, I called Genova Diagnostics customer support and asked them, point blank, if I pay for this requisition with the Easy Pay agreement, what else will I owe? The rep told me “nothing. The Easy Pay will cover your portion of the payment and will be YOUR ONLY OUT OF POCKET EXPENSE.” I repeated my concern, knowing that they would send me a yellow bill, and she assured me; that I had NO other expense and no other out of pocket payment. I then told her this had not been my past experience and I wanted to speak to someone about a reimbursement. I was transfered to a supervisor who gave me very scripted answers no matter how I asked her to explain what had gone on. Why was Easy Pay marketed as the only out of pocket expense if they would bill me anyway? Why had her own employee just stated I would have no other charges, when they would send me a bill? She could give me no answer. She just kept stating the bill is a good faith effort to collect payment. Enough with the smoke and mirrors Genova! Multiple complaints on BBB, and also, trustlink.org, /link removed/ show customers having the same experience. Easy Pay is touted by Genova as the only out of pocket expense and then a bright yellow “bill” arrives- that they won’t do anything about if its unpaid. “Good faith effort?”- oh b.s. There is nothing integrity based about this promising one thing and executing another.

Rate and Write a Review on Genova Diagnostics

Sending

Scam sites – guns and ammo sales

After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other

John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA

WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.

DIRTY COP

Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to

A Fraudulent Company collaborting with Nigerian Govt to scam people.

They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official

Heng Shao – Brunswick Predator – Scam

My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his

The women is a FRAUD.

We drove over a hour and bought a SUV  she and the man from the service center cleared the codes found the real koh guy  who we bought

Scam

BIG SCAM.  DO NOT BUY.  ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review

Has anyone got out of their contract?

My husband and I our purchased in the fall of 2019.  They enticed us saying that we could get a free vacation to Hawaii and free airfare