I moved to an apartment that required a higher renter’s insurance amount. They did not offer that coverage or offer any alternative. Since it was a packaged deal with auto and renters insurance they refused to let me out a contract that they self renewed. It’s not like I sent in a notice saying I renew my insurance. Never filed a claim, it was nearly impossible to get them on the phone and when I did the person I got was from a recent merger and had no idea what she was suppose to be doing.
Now I get a collection’s call saying that they charged me a 80.00+ dollar fee for cancelling my policy. How dare they charge me when they don’t even offer what I needed? It should be against the law. I wouldn’t take their insurance if it was free, as another reviewer stated. So desperate for money they will take it whether it’s a legitimate reason or not. Sad way to do business. I hope they go bankrupt financially, to match their bankrupt moral standing.