31 October 2019. I got on the golden arrow bus 4927 at 16:30 via Salt River to Belhar. When I got on the bus it was full not a place for any other person to stand in the bus. I stood on the edge of the stairs. Being sick with the flu and having my monthly period I could not stand and sat on the stairs due to feeling dizziness and was scared that I was going to faint. Driver stopped the bus shouted at me telling me he is not going to drive if I sit. I have to Stand on the stairs. The people in the bus started shouting at me due to the driver not wanting to drive. I was traumatized and felt like leaving the bus. I stood and luckily made it out alive. I pay full price for my ticket and never get a seat to sit. All busses are full that I take and do not have a problem. But today the driver did not take into consideration my circumstances. When I left the bus he humiliated me further by telling me I should read the rules and that I’m stupid. I wish for this case to be investigated and would like the driver to apologise for his behavior and never to treat anyone of the passengers in the future the way I was treated today. Thank you.
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