My wife and I traveled from Washington to reno to get married we booked at grand sierra resort and casino,even though they upped prices a day later from checking we got a a package that they choose room and no resort fee,no microwave, no cable ,no iron,staff very rude and not accommodating. 5 dollars for a 16 oz coke.worst of all is I have health conditions that require me not to wear a mask I have been repeatedly harassed by same lady.to the point we have been confined to our rooms.no gambling ,no restaurants,which is a loss to them because we planed on gambling alot of money nope haven’t once.we were over charged for our room even though we had reservations,and they charge. 65 dollar deposit everyday you stay,this place is a rip off.will never come here ever again.despite all that,the worst is the staff and not accommodating no microwave no iron do not stay here
BY DANIEL GLEASON