Great Expressions Dental Centers

Very Unhappy with this Place and its Unprofessionalism

Reviews: 3


Total views: 790

Published: 08 August 2019

Posted by: Anonymously

This place is horrible. The ladies at the front desk are something beyond nasty. They speak to u like you are in grade school. I had woken up with a swollen face called to make an appointment which they didn’t have for a month for me to see an oral surgeon. I get there wait about an hour while I’m waiting people r walking in n out everyone mad at the place n talking nasty to the ladies up front. So I asked them very nicely is everything ok is it always like this y r people so mad at u guys. I was then told that was none of my business. I was shocked but didn’t say anything in reply to get answer.
I saw the dentist who was actually very nice but informed me there was nothing he could do n I had to make another appointment to see the oral surgeon which is what I told the people when I first called. Anyways he was booked for a whole month. So I’m finally suppose to go back today to have the tooth pulled n I’m really not looking forward to stepping foot in that place after seeing n reading what everyone has had to say. I just don’t understand if so many people or so unhappy with this place n the woman up front.
Why isn’t anything being done to fix this issue to better the experience for both staff n patients. Isn’t that what the bottom line is? Happy customers n good business? It doesn’t seem like Great Expressions in Liberty even cares how their patients feel. Nothing is being done to fix the issues. Very sad because there r a few good hard working people there but as I said it’s a very few of them.

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