Greyhound Lines

Greyhound Lines Reviews & Complaints

Reviews: 52

1.56 RATING
(1.56)

Total views: 4159

Published: 12 January 2018

Posted by: Scribeholic

(originally written to Greyhound) The original bus that I was supposed to leave on was set to depart at 11:00 PM on 9/16/2018. Due to delays the bus did not depart until 6:50 AM from New York City (Bus number 1651) . When arriving in PA the bus driver that was assigned informed to leave our belongings on the bus while it was serviced. When attempting to re-board I was told my E-ticket was no longer valid, and after expressing my frustration to the customer service desk I”d been told I should have taken my items off the bus. After inquiring why this was I was not given an answer. As I have general anxiety disorder this threw me into a panic attack, and without provocation to either the driver (Operator Harvey) or the customer service agent (Tierra *no last name given) or the desk operator (Annabell *No last name given) treated me with respect, of any kind, during our interaction, while I did nothing to provoke such treatment. Further proof of this was witnessed by other passengers, which will be noted below, as well as to the proper channels outside of your company. Officer Harvey accosted a customer with profanity then after. The customer, William (EXCLUDED), was also on the NYC bus that had over 5 hours of delay. When expressing frustration in conversation on the bus, Operator Harvey told him to “Shut the [censored] up.” Pulling him off the bus and threatening to leave without the customer, similar to my treatment. After calling the customer service line 18 times, as confirmed on my phones outbound call log, I was given to Tierra, who explained to me also that I should have been told to take my belonging off of the train. Tierra advised that I could call customer service for a full refund, a fact of which I also have documentation of. I was later told that I have no recourse, and that there is no service offering but the voucher I was given which can only be used for the same profane, abusive, and discriminatory service I”ve been given thus far. Witnesses on Bus 1651: (Not mentioned for this review) Thank you for reviewing my complaint.

Consumer Reviews and Complaints

WRITE A REVIEW

Rate and Write a Review on Greyhound Lines

Sending

Scam sites – guns and ammo sales

After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other

John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA

WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.

DIRTY COP

Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to

A Fraudulent Company collaborting with Nigerian Govt to scam people.

They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official

Heng Shao – Brunswick Predator – Scam

My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his

The women is a FRAUD.

We drove over a hour and bought a SUV  she and the man from the service center cleared the codes found the real koh guy  who we bought

Scam

BIG SCAM.  DO NOT BUY.  ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review

Has anyone got out of their contract?

My husband and I our purchased in the fall of 2019.  They enticed us saying that we could get a free vacation to Hawaii and free airfare