Current television commercials reports to call hotel directly for best rates. When I called last week this Westbury hotel says it can not accept reservations so far in advance – I had to make them on H I website Today I called to cancel reservation made for last eek in July – 2 weeks away. It was $750. I learned today these reservations made are not cancellable – they are in effect a cash sale and my card has been debited. They informed me if I were to stay at any Hamton Inn for one night and paid a $50. administrative fee I could get the balance of my payment refunded. My last stay there was also a problem with charges and the same hotel refused to Provide an AAA promotion – the corporation did satisfactorily resolve that matter. I use H I 4 to 5 times a year and have been very satisfied. These recent scams offer evidence the quality they had provided is failing and soon the quality/services/breakfast are going to suffer. Its time to look for different lodgings- I am not going to allow myself be hassled each time I make a reservation. My wife and I seniors – I must question if H I perpetrates such a blatant fraud on all guests or a special job done on seniors .
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This complaint and/or review was posted on Defaulters.com on 04:12 am, January 06, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/scam/hampton-inn-jericho-westbury-hotel-review/.
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