We took in a head rest for complete upholstery work and a swim board/engine cover to be stitched about 1 inch. When we picked up these items, this was the worst work we have ever seen. The head rest cushions were not equal in size, there was so many puckers and just very unprofessional. He had his son, stitch the engine cover when we got it back home to put back on the board form, it was four inches to short. We notified Ron Higman immediately, and he informed us to bring it back for him to repair. So we did, when we got it back there was puckers and ripples and the green color did not match the remainder of the boat. The back side had so many ripples and was not done correctly. We took it to a professional in Durango, CO and had it redone, the correct, proffessional way. We notified Ron Higman, by certified mail of the unsatisfactory work he completed and that we took these items to be done correctly and asked for reimbursement. | He refused to answer us. We wrote him a letter again along with a copy of the invoice from the Upholster in Durango. He ignored us again. We took him to small claims court. They took us in to medigation, which I did not feel it was fair. So we took it in front of the Judge, Judge Sarah Law, was rude and did not listen to anything I had to say. Judge Law was upset because I did not negotiate in mediation. We had a terrible storm that day and Judge Law was unhappy with me because I wanted it to be heard in court. I over heard the Mediation Attorney’s say that Judge Law was not going to be happy with me because she wanted to get back to Durango before the roads got bad. Judge Law gave us a half hour to hear us out. I had pictures, I presented all my documents and she awarded me $56.00 and would not give me my court cost. During this half hour, Ron Higman lied about everything, his work, what we said, had no documentation, no references to his backings. He stated we messed up his work to try to get a settlement from him. Which ia complete lie, we were trying to sell this boat and had a potential buyer, but wanted this minor upholstery work done before the sale. We have always taken great pride in our boat and personal belongings and are the most honest people you will ever meet. Ron Higman charged us $250.00 for his poor workmanship, then we had to pay an additional $300.00 to have this done professionally. I would not take anything to Mr. Higman, he does not know what he is doing, and is very unprofessional. I would recommend no one to this business!!
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