I ordered 2 items I desperately needed ASAP. As a horse owner, one can understand. I paid for 2 day shipping and received an order confirmation saying so. ( cost me $21.77). The confirmation also read that I would receive my items a day later than the 2 day shipment I paid for. ( I did not count the day I ordered it). I immediately became a little alarmed and emailed horse.com to bring their attention to this error. A Lydia K emailed me back telling me she was, ” so sorry for the shipping change I made to my order did not register in our system”! Uh… What?? I didn’t change anything on my order including the shipping! So this morning, 24 hours after I first ordered from horse.com, I have cancelled the order. But apparently this is not sitting well with Lydia K. She blew me up with half a dozen emails in succession that they received my cancellation request. Ugh. And I am exhausted. Thank you for this forum, as I wish I could have been warned about this vindictive fraudulent company: horse.com
Consumer Reviews and Complaints
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Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
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Has anyone got out of their contract?
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
This complaint and/or review was posted on Defaulters.com on 07:33 am, September 29, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/horse-com/.
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Horse.com Reviews & Complaints
I ordered from horse.com for the first time a few weeks ago. Among other things I ordered my usual fly spray. I clicked on the picture of the 1 quart bottle of my favorite brand. The window opens there is a picture of the 1 quart bottle and a place to put in the number of bottles I wanted to order. I was pleasantly surprised about the low price so I ordered 3. What I didn’t realize was that even though there was a big picture of the 1 quart bottle, the tiny little roll on version was highlighted next to where I ordered. So instead of 3 one quart bottles I received 3 tiny roll on things, that I won’t use and find horribly overpriced. I emailed the comapany twice to see if they would exchange or do a return. Still waiting for a response! Definitely a first and last time customer!