Infinity Incentive Group

Infinity Incentive Group Review

Reviews: 2


Total views: 4377

Published: 13 June 2019

Posted by: Anonymously

I took the liberty to alter the complaint review from Beth, Report 844070 as my experience with Infinity Incentive Group is nearly a perfect mirror of the unfortunate experience which she had. My “”PIN with IIG is ***240. I received a mailing from Perfect Select Rewards, went to a presentation and received the promotional “”gift certificate”” that stated we had been “”awarded”” a 7-day cruise with airfare for 2 adults. I sent in the requested amount, $598, which was “”to be applied towards taxes and fees.”” This included an outside cabin. We made our date and cruise selections and waited to hear back. Our first date selection we were told was unavailable, so we finally received word from them via email, that our second date was available. The following is the email I received from IIG regarding the cruise: Thank you for your interest and participation in our promotional travel offer. It is our goal to provide you with quality customer service and provide you with travel arrangements that are best matched to your preferred travel dates. This “”Tentative Online Itinerary”” serves only as a price guide as all prices are subject to availability and prevailing rates at the time of Confirmation & Payment. Due to high call volume, for your convenience the best method of communication with me is through email. On the event you have chosen a travel date that is considered a holiday, peak season, or heavy traveled time frame, as a courtesy we have quoted additional fees if they apply, rather than send you a another Travel Request Form to select new dates. You will need to reply to by February 22nd whether you are accepting this offer, otherwise your certificate will be automatically put on hold. (Please be advised these travel quotes are time sensitive and are on a first come first serve basis) Required information to accept this offer must be faxed back by due date above. 1. See Attached Credit Card Authorization Form Per an earlier conversation & the terms and conditions of your certificate the following are the details of your requested trip. You are responsible for any Agency service fee, port fees / government fees & taxes above and beyond your deposit that might apply. Fees not covered in the terms and conditions of the certificate may or may not include a peak season fees, cabin upgrade, ship / itinerary upgrade, extra guests, travel insurance, gratuities & holiday fees. (Holiday is defined as one full week before, during, and after any major holiday) Please be advised this trip does include airfare from Denver International Airport. Voyage Information Ship: CARNIVAL SPLENDOR Destination: Mexican Riviera Departure Port: Los Angeles/Long Beach Transportation Mode: CRUISEDayPort of Call Arrival Time Depart Time May 20, 2012, Itineraries are subject to change at any time without notice. Inside Stateroom (1A) Upper/Lower Berth . .

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