Island Recreational

Island Recreational Reviews & Complaints

Reviews: 5


Total views: 4483

Published: 20 July 2019

Posted by: john r smith

I bought a pool from them and the pool was installed by Champlain a company they Hired to install the pool. Within the first season the side walls blew out cause the pool was not properly install with the center straps that hold the pool together. Dealing with the management was a nightmare after complaining in front of customers they finely sent the pool installers back to fix the walls and the Deck that was also installed incorrectly. when they showed up they cut the liner and around the skimmer and return was already starting to rusting . They told me it was leaking behind the wall and the skimmer and return was not installed correctly in witch I then told them Their company installed .They sprayed it with rustolum that they ask me to purchase, Now the rust is growing through the wall and the Store is telling me It is not their problem . This pool is done after the 3rd season . There is other pool companys out their . Before you buy Just stand near costumer service and listen to their costumer complaints . Ask them for there Phone # to the Store and see them sckworm they will only give you a # that goes to No-ware . Then you have to go back to the store in frustration . Google THE STORE NAME Complaints and see what others are saying about this Company !

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