Reviews: 1


Total views: 2232

Published: 07 April 2021

Posted by: Anonymous

I have been ordering glasses for 6 years at J C Penney Optical. In 2014 I ordered progressive bifocals and transition sunglasses and could not see properly and they told me I had to adjust to them as it was different prescrition. I paid $249.00 for both pair. I tried for over a year and could not see properly. I had my eyes checked again in February of 2016 and had different prescription again. I went back to J C Penney Optical and decided I would only get the transition glasses that I could wear for regular glasses and sunglasses. I went to pick them up 2 weeks ago and I could not see out of them either. I was then told that they had sold me the glasses that I had picked out in December 2014 and they were not the ones that I had bought in 2013 because they would only let you see a small area in the center of the glasses and would not reach all the way across the lenses. They said they would move the bifocal up a little and maybe that would help. I have now invested $464.00 in glasses at J C Penney Optical and I still do not have glasses that I can see out of. I do not know how to get a resolution. I guess I will have to go to either Lenscrafter or some other optical company and pay all over again to try to get satisfaction and be able to see.

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