Reviews: 1


Total views: 2252

Published: 19 January 2021

Posted by: Anonymous

The jeld-wen 3 panel patio door ordered 1/24/2016 arrived with the third panel 1 1/2 inch too short, lacking handle and lock. | Customer service has jerked us around for six weeks, first trying to blame our contractor, then their sub-contractor, then their installer, then their sub-installer while we live with an unsightly, insecure plywood sheet in place of the third panel. My requests to speak to a supervisor were denied. | Twice installation has been cancelled because this is jeldwen’s “busy season.” | If this issue is finally resolved on the third installation date set, 4/19/2016, be warned: jeld-wen is inept. We still have 18 windows to replace, but will go elsewhere.

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