Hawaii’s shameful reputation is growing We have other travel packages but got sucked in by this one, $5,000, as we initially paid up front and tried to use the site but could not find anything available and got the “excuse” that it was a very busy season and ” need to be quick ” to book the supposed “great deals”. Was told there were plenty of deals in Australia, but that appears to be a lie also. Couldn’t find a single one. Got a cryptic message from them last year, but wouldn’t answer my emails, so thought nothing of it as we were busy with other life events and travels. Looking to go to the USA again, so tried to access website. Access Blocked. Sent emails, no reply, finally rang them and was told we hadn’t paid the annual fee for two years! I have questioned this and been told to read my contract. I remember specifically asking this question during the presentation and got an answer of ” nothing more to pay, no ongoing fees”. ( I want to travel, not read fine print). Funnily enough, after refusing to pay the $189 to get access, they now have a special offer of $99. Half of two years! (Not going to happen!) I sympathise with those people whom have debt collectors on their doorstep, affecting their credit ratings from unscrupulous operators whom provide no value or service to society and degenerate the travel industry’s honest busineses. So in conclusion, they lie about the product, as the deals do not exist, they lie about the conditions of use, as you have to pay to get access to these ( non existent ) deals (isn’t that what I paid for initially) and their unhelpful “travel advisors” are not travel advisors, just credit card processors. If Hawaii’s laws cannot stop these sort of tourist traps, what hope have hard working holiday makers……. I’m off to Expedia to find a deal that actually exists. .
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My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
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