I find it ridiculous that yesterday at 8:03am KCP&L shows up at my house. First of all I had no idea it was them because they were in an unmarked vehicle with no uniform stating who they are. The truck was just a regular truck not one of the big work trucks we all recognize. I honestly panicked a bit and wouldn”t open my door and what woman does when their unsure? Anyways they shut off my power and by the time I realized what was happening they were gone. My dad and I called customer service many times all for the people to basically just read from a script and accuse us of lying about paying our bill. We paid on the 20th the amount they told us we owed. I mean maybe before telling someone they are the ones in fact lying or anything maybe try to look into it first or be more helpful. The gal we talked to was distasteful; refused to help us. We then drove to one of the locations listed on the paseo there was a nice gal that tried to help my dad in there but basically they told us they accidentally had us pay someone else”s bill and it would take weeks or a month to figure out what actually happened, and that we still need to pay our current bill and that they will just deduct what we paid. BUT they won”t be able to come back and turn my power on til between 8-10am the next day? I know they have on call crews if u are the ones that screwed up then why do I have to suffer longer in this?!? I find it funny that here it is 8:43 passed 24 hours and still no one. Although y”all seemed to have no problem yesterday and showing up to turn it off; with it not being my fault. Maybe try to be quick to fix problems instead of solely making it the customers problem?! I find it ridiculous That we even had to ask that we not be charged for you guys having to reinstall our power. Maybe for a change have a [censored]ing sole regardless of someone”s situation? And when you figure out u guys were the ones in the wrong then make an effort to acknowledge that or make it right. Just because you have a monopoly doesn”t mean it”s right to treat people the way you do. No wonder every year I see you guys on the news for disturbing things. This whole thing is so ridiculous to me that this actually all unfolded like this. Best advice is read all of your negivtive reviews and try to at least attempt to help people at step one with customer service and then actually own your [censored] ups and make it right! Don”t make your customer deal with your mistakes; take care of it professionally!
After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other
John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.
Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official
My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his
We drove over a hour and bought a SUV she and the man from the service center cleared the codes found the real koh guy who we bought
BIG SCAM. DO NOT BUY. ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
This complaint and/or review was posted on Defaulters.com on 10:42 am, May 03, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/scam/kansas-city-power-light-kcpl/.
The reviews & complaints posted about Kansas City Power & Light [KCP&L] was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Kansas City Power & Light [KCP&L] as per Section 230 of the Communications Decency Act.