This is the statement that I have made to the California AttyGeneral Consumer Affairs: Prior to Christmas of 2014, I followed a legitimate link to this “Gourmet” bunch of theives. Originally planned on purchasing a $9.99 cookbook, so I entered my cc info and mailing addess. The a couple of pop ups later more “goodies” got added to my “POTENTIAL” order and came out to be more than $200. As I am on Soc Sec only, I couldn’t afford anything like that, so I retraced my steps and wiped the entire order form clean. Later, I received a box from them, too it back to the Post Office, and they wrote refused on it. I had told my Credi Union what happened, and I was give a credit. However, this outfit only gave a partial refund of $6.94, and instead CHARGED ME A CANCELLATION FEE of $29.85!! Since I never placed the miserable order in the first place, the NON ORDER was manipulated and then I was told that when I sent the box back, as per their site, I would be charged a fee for cancellation. I NEVER ORDERED AND NEVER SAW ANYTHING LIKE THAT!! So it has taken months of endless tape loop offers on their phone number – and finally got a customer service rep. After having to bludgeon him over the head verbally, he said he would refer my issue to a supervisor – MAREKA. This orgainzation is a TOTAL SCAM and has found ingenious ways to circumvent the law, SO FAR! I contend that they should be investigated and closed down!
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THIEVES
I am so livid!! I didn’t lose any money with them but they tried it anyway! I woke up this morning to a declined charge on my cash app card because these thieves tried to charge me 19.95 for something I have no ordered! I’m sure I was tempted to buy something, got tot the checkout screen, and hit cancel, as I usually do when I realized, “i really don’t need that.” So obviously, they have some technology to capture credit card information even if you don’t submit. This had to be several weeks ago. This is exactly why I love my cash-app card because I can deactivate it at anytime to prevent unwarranted charges. How dare they! I am so appalled that they tried to literally STEAL money from me! Smh disgusting.