Kool Smiles

Kool Smiles Reviews & Complaints

Reviews: 34


Total views: 4879

Published: 23 September 2019

Posted by: Debbie Welcher

After seeing many commercials on tv about how wonderful Kool Smiles is, I had to take some action. My 4 yr old granddaughter was seen at Kool Smiles for a check up. At her 2nd visit, we were under the impression that she was to have some cavities filled, since she had been there previously for an evaluation. A mask was placed on her face with the nitrous oxide to relax her prior to having dental work completed. After the mask had been on her face, and she had been placed in a reclining position for quite awhile, the staff left the room to discuss with other staff her appropriate dental treatment. They came back into the room, and realized that they had no idea and no records of what she was to have done. The gas was turned off at this point, but the mask was left on. After another 30 minutes of waiting and talking with other staff, they decided to start treatment, which was to include fillings of cavities. At this point, my granddaughter had already been waiting patiently with the mask on for quite awhile. She became upset and started crying. The staff became very irritated with her, and told me that she needs to leave and is not allowed to return to that office. Of course, I had no intention of returning to that office with any children. I was horrified with the treatment my granddaughter received. My daughter has another pediatric dentist that she could have taken her to, but made this appointment since she was able to get her in immediately. Believe me, there is a reason you are able to get into that office quickly. My granddaughter and I both left in tears. Please don”t subject any children to this torture. There are many many other dentists that are wonderful and will treat your children with the respect and kindness they deserve. My granddaughter was seen by anther dentist, who stated that she absolutely did not need any fillings. Her checkup and cleaning were completed without any difficulty whatsoever. I hope this helps someone else avoid a terrible experience.

Consumer Reviews and Complaints


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Scam investor

This person pretended to be a Japanese invester. Dr Shuji Endo. Fake IDs. This happened before I just add my scam as well. I wasn’t.

False advertising

I’ve been In search of a used / new transmission I find this place called engine world website looks professional called 2 separate times

Scammers, never return security deposit

I was scammed by this company for $1,478.68 on a security deposit that was supposed to be returned after car drop off. That never.

Fraud. Did not refund my Web hosting money.

I had placed an order for cpanel web hosting at techno savvy port at their site technosavvyport.com in May 21st, 2021. My account got

Item not as described; Refusing refund

This is a followup to a previous complaint that had been closed by the BBB because the company lied and said they would give me a refund


AVOID AVOID AVOID never ever been treated in this manner and received such a poor quality service from a dentist. Received a refund but

Work bully

No one dared to approach the office bully Jacqueline Stabach. Jacqueline Stabach believes she is being followed everywhere, and she might

Deceitful FMO

URGENT FMO FRAUD AND SCAMOK agentsI have to give my fellow agents a heads up!!! We as insurance agents  need to protect our business and