Lady Luck Casino Caruthersville

What a horrible experience!

Reviews: 1


Total views: 716

Published: 26 July 2019

Posted by: Anonymously

I enjoyed going to Lady Luck Casino Caruthersville, but after my recent visits, I noticed many changes to the place. They cater to locals and don’t pay attention to the long-distance travelers. I don’t think it is fair to me.

The horrible experience I had at Lady Luck Casino Caruthersville was worsened by the poor quality of food and unfriendly staff.

The slot machines were not busy with many gamblers. Poor staff management tells me the reason for not many people visiting there. The rude staff and disrespectful personnel do not care for customer’s service and to make Lady Luck Casino Caruthersville a better entertainment casino.

They lack good personality, friendliness, pleasantness, customer care and knowledge of the gambling games played at Lady Luck Casino Caruthersville.

I tried my best to have a good time at the casino it didn’t work out. The facilities at the casino are not opened for long hours and that causes an inconvenience for customers. I was disappointed with all the services at Lady Luck Casino Caruthersville. The security is not helpful to customers if needed for a flat tire. Customer’s service is gone downhill.

No staff at the casino treats customers with kindness and respect. I don’t see anything hopeful about this company.

The unfriendly staff at the front desk are not willing to help provide customers with services or information about any entertainment at the casino. I found the staff at Lady Luck Casino Caruthersville most unpleasant, and they do not prioritize customers’ services. The casino was not clean, and the toilets did not have toilet paper or soap. The restaurants are high priced and not worth a fun place.

I ordered food and did not eat everything on my plate because of the look of the dirty glasses at the bar counter I couldn’t have a good meal.

The room I stayed in for the night was infested with bugs and this did not impress me. Other rooms were not cleaned as well as mine. I felt robbed at this small casino. The management did not care to make my stay as pleasant as possible, instead of helping with necessary information he ignored my situation.

Nothing about Lady Luck Casino Caruthersville made my stay as comfortable as possible. I experienced the bad conditions of facilities; the staff members were rude, and services from the casino were up to no good and realized the owners don’t satisfy customers’ needs at Lady Luck Casino Caruthersville. Their bad quality and services don’t make me recommend the casino to anyone interested to gamble or for a day out. The worst experience at a casino to have had and the place is not upgraded which makes it look older and not welcoming to customers.

I will not go there after the horrible experience I had at Lady Luck Casino Caruthersville.

It is a shame to visit this place for the lack of interest in customer’s service, in understanding the needs of customers and for the untrained staff. I do not want other people to experience the bad services as I have at Lady Luck Casino Caruthersville.

The rude boss of Lady Luck Casino Caruthersville lacks customer skills and speaks in an abrupt tone.

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