Le Reviva

Le Reviva Reviews & Complaints

Reviews: 1

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Published: 12 July 2019

Posted by: Jhooktwo

I completed a form for a “no risk” free trial on 8/28/18. It is a 14 day trial period and if u don”t cancel, they charge u $89.99. When I noticed the charge that posted 9/9/18, I called the company on 9/10/18 and after a very lengthy waiting period spoke to a customer service rep. I told them to remove the charge and cancel the trial. They said it was too late and that their terms clearly pointed out the facts. Here”s my list of complaints: 1. They didn”t give me 14 days. 2. Their customer service hours clearly state they are only available M-F which reduces my window to cancel to 10 days. 3. Their terms r not viewable till u click on the offer and their customer service number was not listed. I made a stupid assumption that I would b notified by email when my trial was ending. 4. They advertise no risk, clearly that is not true. 5. When looking up their website, I only could find a page advertising the product, no phone number, no terms of the supposed free trial. I had to search further to locate the terms which were on another website. Very illusion. I am so mad at myself for falling for this unethical business practice that blindsides the customer and steals their money without notice. I want my money back and plan to file with The Better Business Bureau

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