Light-City Buses

Light-City Buses Reviews & Complaints

Reviews: 1

1 RATING
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Published: 13 September 2018

Posted by: Julie P502

I attempted to board the 500 bus through the centre door from bus stop 43 at Para Hills today 27/3/18 at approx. 8.30am as a man alighted from the same door. The door forcefully & quickly closed on my arm forcing me off my feet, back into a pole, while knocking my front foot into the bus shelter while my right arm was still in the door. Luckily a passenger yelled to the driver to open the door. The bus driver came half way down the bus & asked from a distance if I was ok. He then lectured the bus on how we should only use the centre door during 7-9 am at interchanges & in the city only. He was not mean or hostile but it was news to me & many others as there is no signage to indicate this & most drivers open the middle doors in the morning to let people on. Had it been an elderly person they cold have broke a bone & had a bad fright. I was very shaken for a several hours after that, such was the shock of the force that the doors shut & sent me flying. So much that I had to get off the bus after 10 mins to compose myself as I was very shaken, in shock & upset. I will have bruising on my wrist & ankle I suspect. The driver was a younger fair haired driver & tallish. Could you please either have consistency with your instructions & drivers & clear signage as I would hate for this to happen again. Although people at my work have seen this happen several times which is a real concern

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