METRO CARS is a company who always claims to give the best service to their customers. But i fell very must regret quoting that they are just fake and have no sense of working. They are just covering up their clients by making false commitment and taking up their money. I would never suggest anyone to get into their services since they are just so fake and have no manners to talk to their clients. They don’t even pick up the calls and also don’t answer the queries of the questions of their customers. I have never faced such a worst experience ever in my life. It was too much for me to get into their deals and pay them the service amounts. The manager is so irresponsible and so pathetic while talking. Be had no sense of ethics and was just ill mannered. I am just regretting working with them every second of the minute of an hour. I had never expected in my entire life that someone would do so much bad work as it was just hell. They didn’t even refund me back the money I paid to them for their services. They are so irresponsible and careless with their work That they even don’t respect the work and profession they are following. The workers who came for the work were really very ill-mannered and had no sense if talking. They miss behaved many at times but now that I had sign a deal I needed to keep my patience and that’s what I did. But they just broke my trust and worked really pathetically. Their website as well as the whole company is fake and just wasting the money of the society. They are working really bad and don’t have any business ethics. I\’m really very upset with their services and therefore will never recommend anyone on this planet to hire their services.
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SCAM
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Unprofessional and Fraud
I must say that this company has hired very unprofessional staffs. They have literally harassed me to such an extent that I could no longer stand to ask this company for any services. I wanted to make a reservation to pick me up from my home to the Airport which is almost one and a half hours away from the place I stay and we do not get regular cabs there very often. First of all the call centre representative of this company I spoke to was very rude to me over the phone, he could not get a grasp of my address so he spoke to me very rudely but since I needed to reach the Airport on time I continued once again to explain to him what I required. After the spell of speaking to the customer service representative was over, there came another instance which had driven me out of my senses. I had to leave early to reach the Airport on time and then there was other stuff to be done before boarding the flight so I thought to reach the Airport an hour before the flight would take off but this Metro Car service didn’t let that happen. They appointed such a driver to pick me up who literally got me to miss my flight. I waited for the driver who was almost 45 minutes late and when I asked him to help me to put my luggage in, he was very unprofessional and literally flung my belongings inside. I inquired him for his delay but his reply was very rude. He was rash driving and kind of seemed drunk too which made me feel very insecure at one point of time so I forced him to stop the car and I finally stepped out of it with my luggage. However, I lodged a complaint against him but no such action was taken against him by Metro Cars.