I have had cell phone service through My Family Mobile through Walmart/ Team Mobile for 3 years then I added a line to my account for my daughter because I was told by one of their representitives that it would save me money. When I got the bill the next month I was charged just as much as I would have been if I hadn’t added a line so I called their customer service department and the person I spoke with or should I say tried to speak with said that if I paid the bill for that month that my next months bill would be cheaper so I did. Then I got this months bill and not only was it the same but they had cut out my data plan so they cut my service and charged me the same amount. I then called their customer service again and again got someone that can barely speak english and by this time I was very angry I told them that I was not going to pay for a service that I did not recieve and they had the audacity to hang up on me. I decided to wait until I calmed down to call them back and when I did I got yet another person who couldn’t speak english but what I could understand was that they were going to fix my phone plan yet they never did and now they want me to wait 72 hours and let their techs work on the problem only when I tried to email the address they had given me so that I could get my bill adjusted it was a dummy address. MY FAMILY MOBILE IS A SCAM !!!! They only hire people that bearly speak english to man their customer service phones so that they can get away with ripping people off .
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 12:22 pm, July 24, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/my-family-mobile-review/.
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