Great product in concept but the company has zero commitment to client satisfaction.They delivered a grill that does not work and I”m 4 months into trying to get one that does. Recently, their poor customer service took yet another turn for the worse and now they simply ignore all communications from myself and the dealer that is trying to make a client whole. They sell themselves as a “high end” product. My system was delivered with cross stripped bolts, burners that didn”t light or stay lit. Several repairs in on a brand new grill, still have burners that don”t light or stay lit. I spent over $3500 for a product that never worked. Now they hide behind lawyers. Do not but one of these grills. This is not a reputable company. Do your research and you will find that they are not in it for user experience or client satisfaction. They do not stand behind the product. It comes with a good warranty but that is useless if the company backing it is not trustworthy. They basically left it at “sue me for your money back”. Go with a brand that cares about it”s clients and its reputation.Napoleon cares about neither.
After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other
John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.
Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official
My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his
We drove over a hour and bought a SUV she and the man from the service center cleared the codes found the real koh guy who we bought
BIG SCAM. DO NOT BUY. ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
This complaint and/or review was posted on Defaulters.com on 15:00 pm, March 16, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/napoleon-grills/.
The reviews & complaints posted about Napoleon Grills was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Napoleon Grills as per Section 230 of the Communications Decency Act.