I changed my insurance company from Citizens state insurance to Universal property and casualty. Ocwen paid both citizens and UP&C. UP& C cancelled me and I paid for American Integrity on my home. Now I have paid for 3 different home owner policies for my home and can not get ocwen to get the money refunded to my escrow for the citizens and UP&C they took from the account. I have been trying to get them to refund the $734 citizens and the $588 UC&P insurnace because I paid $750 on my own to american integrity and now my mortgage premium has gone through the roof. I am out almost $1300 and I want it back. I am so sick of the stall tactics and being transferred all over the place. I just want an answer NOW!!! I called them and got transferred only to be told they will research the account to find out where the refund checks are and how come they have not been poisted to my account. It has been since 10/2014 I have been trying to get this settled and it is almost Christmas. I could of had a nice Christmas instead of a crappy one if I only had my $1300 back. .
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