Orangetheory Fitness is not a professional fitness facility. Staff members are not qualified for their fitness jobs. The poorly kept fitness place is run down, and customers are scammed into signing membership fees.
Coaches are not trained and don’t follow diets or train professionally.
I don’t need a membership at Orangetheory Fitness and not at that high price.
I would not want to lose money and at Orangetheory Fitness that is what happens when on a membership. The fees are a rip-off and if not used daily and is a loss.
The company, Orangetheory Fitness, is after people’s money and force you into signing for membership and when you refuse to sign up, they become nasty toward you. I don’t approve of their scams.
At Orangetheory Fitness I had a bacterial infection on my foot, and this started after a shower on the premises. I regret having a shower. This happened from a poorly cleaned shower. The facility is in bad condition and is not clean. A lack of cleanliness, and customer’s service, and knowledge of Orangetheory Fitness is how staff members choose to run this company.
The Orangetheory Fitness are liars and want to get customer’s money into their pockets with no refunds. The cost of joining is tricky with Orangetheory Fitness. They often went off the topic of cost with me just to get customers to fall into their web of lies.
The shady costs are when the customer doesn’t use the membership. There are no refunds and signing out of the membership is most difficult to customers.
The poor communication between Orangetheory Fitness members and the customer is an issue. The charges on membership continue even when it is not used.
Everything about Orangetheory Fitness looked good in the beginning, but when you get into the company you will see the true side of the members.
I experienced bad customer’s service at the company and will not recommend Orangetheory Fitness to any persons interested in the scam of this company, will not go back there.
The poorly managed company has ruined any positive feedback from me., and I do not recommend below-average companies to friends and families.
The lack of professionalism and communication skills is a problem at The Orangetheory Fitness.
It is a disappointment and a discouragement to have to go through such an ordeal.
I did not sign up the free trial from the lack of trust I have for Orangetheory Fitness. The staff members are rude, unfriendly, not pleasant and lack concern about their customers.
I am dissatisfied with Orangetheory Fitness and for their expensive membership fees.
The trainers are not qualified, and they don’t encourage workouts for customers.
Instructors don’t assist in workouts and that is a shame for Orangetheory Fitness. I don’t recommend Orangetheory Fitness for the expensive membership fees and hidden costs when not used daily. The fitness place needs upgrading and to suit the needs of the customers. Orangetheory Fitness is not fair to their customers and doesn’t prioritize customers’ services.
I took a free class at
I took a free class at Orange Theory Fitness in Parkland and was asked to join. Knowing how inflexible my job is with all the travel required; I did not want to be locked into a contract. I was told about joining and paying month to month. Although it was more expensive this route, I decided it was the best option as my job and travel associated with it can change on a daily basis. After my workout I was asked to sign a sigle form that didn’t even have all that mumbo jumbo you see on usual contracts. Apparently there was some fine print that was never explained to me. Come to find out I would need a 30 day cancelation notice and have been charged a whole 149.00 for a month that I will not use. Crazy thing is I didn’t even get a copy of this form. This is such an unethical way for a company to get extra money out of someone. Furthermore, I had to bring myself into the actual location to sign paperwork to put the cancelation in effect, making my obligation of paying drag out even further, as I was out of state at the time I requested it. Sadly, I would have recommended this gym as it was a great workout; unfortunately, didn’t fit my schedule. Now I have a bad taste and have lived in my community for 12 years and have been letting my friends know of this. You would think comapanies would value thier customers in way to help them flourish and prosper in the long run… Scot T in Coral Springs, FL
Orange Theory Fitness: Scam. No integrity
This place is a joke. I basically paid $300 to work out for one month. They claim they have a 30 day money back guarantee but they don’t honor it. They don’t tell you any policies when you sign up. It’s just sign this online document that nobody would ever read and then they go on to charge you 150/mo AND 12 for every class you can’t make it to. What are they doing, laundering money through these gyms? Lol. Thieves and crooks, but that’s the industry.