Party City

Party City Reviews & Complaints

Reviews: 52


Total views: 4523

Published: 27 August 2019

Posted by: Anya Matusevich

(October 29, 2019) I was going to Party City for a last-minute Halloween costume as a last resort after everything else was out of stock. When I found the costume I wanted, I asked an employee if I could try it on and she was kind and called it in. When I was walking to the dressing rooms, an employee came rushing behind me asking me what the costume was. I told her it was costume #550 and she immediately told me I could not try it on because it was a bodysuit costume and it”s against their hygiene policy. I never heard of this and was always allowed to try on bodysuits but I said I understood and that”s fine and then kindly asked her if I could just hold it up to myself because I am a fairly smaller person and costumes are hard to find. She told me I would have to do it out in the open and I declined and bought it instead because I drove very far so I thought it would be fine. When I left the store, I called customer service and asked them about this and they told me that no policy like this existed and that I can try on any costume I”d like. I promptly called the store to ask for a manager. I explained the situation and he told me that “it”s like trying on a swimsuit, you can”t try them on because it”s not hygienic, this is why this policy is nationwide” I responded and said that as long as you wore some undergarments it”s okay but he shrugged it off and didn”t apologize or anything. I told him about my conversation with HQ and I hear “this is news to me”. I find this highly rude and ridiculous. I hope they learn a little more about their own policies and learn from their mistakes. I understand that I can”t return it now because I”ve tried it on but I would like a full refund for this costume or store credit. This is ridiculous. Never going back.

Consumer Reviews and Complaints


Rate and Write a Review on Party City


A more recent photo of Mr Deepak

The famous fraudster who had managed to convince many of his victims in the USA to part with their savings to purchase tennis rackets and

dakota burford and Dakota Burford will Completely lie to Y’all faces, take your money and make many excesses why he cant

Payments/Customer Service

Just as everyone else 1&2 Automotive had been bought out and Auto One Acceptance took over and that’s where all my problems started.

The corrupt tegov family

Maya Tegov is a thief and in bed with first service management co. She is stealing our condo reserves with Ed Scott thielbar the so called

Cellucity Online shopping (Samsung Galaxy Note 20)

I’m not happy with the online shop. On Tuesday 26 October 2021 I went online searching for Samsung Galaxy Note 20 deal on the internet and

Order number : 2433083467

Hello I am Jette. I ordered a necklace some month ago. Necklace # 234229. Order number : 2433083467. I never got the package with the

Auto dialer

I keep getting voicemail even though my phone does not ring. I have called 231-251-1347, the number on the message and told them to remove

Not 4 star hotel

My wife and I traveled from Washington to reno to get married we booked at grand sierra resort and casino,even though they upped prices a