Patriot Trust Health Insurance/GETMED 360 called to offer me health insurance and neither of the names mentioned were what they approached me with. I was told that I would get my policy within 14 days to review it but I never received it. They told me that this was a government program for high risk people, which my husband is. Time went by and I had forgotten about it but then when my account was debited again, I remembered and called my bank to get the charges reversed.
My bank told me that I may have to close that account and open a new one. I just spent $100 on new checks! The bank filed it as fraud and we will see what happens. When I googled it and found complaints on this company, I found a number to call and they said since my 30 days has passed I will not be refunded any money for August but that as soon as this payment clears, it still shows pending. They will issue me a check but I don’t need to call the bank to stop the payment. I don’t trust I will get that check so my bank is still going to try to reverse the charges to my account.
After reading the reviews, I feel I may have to close my account. When someone from Patriot Trust Health called me back it came up United Health Partners on my caller ID. I am really confused and do believe this is fraud. I talked to a lady named Laura and she gave me her extension and said to just always contact her if I have any more questions. They supposedly have canceled my insurance. I called back to get a cancellation number because I forgot to ask the last time she called. 1-888-633-5080 ext. **. I told her I needed a refund for August because I never got the policy to look at and she said I would have to file an appeal because it is over the 30 days.
My cards that I did get say GetMed 360. She gave me her email address so she could just make sure it was taken care of. I don’t know whether to trust her or not. I will tell you now, ask to look at the policy before you pay for it if you can. I pay cobra over $1,000 a month but I will stick with that till I can find a company that that I can trust and I will look on the internet for that company before I do anything again with insurance!!