rca.com / Technicolor

rca.com / Technicolor Reviews & Complaints

Reviews: 1

1 RATING
(1)

Total views: 4239

Published: 13 October 2019

Posted by: James Perkey

03/01/08 I purchased an RCA DVD recorder at Walmart#0861 + a 2 year service plan. St# 0861 OP# [protected] TE# 94 TR# 02393 Model DRC8335 S/N:PA091H265A0121 10/5/08 it failed, I call PCP (Product Care Plans) they said their coverage began after RCA”s warranty expired. On 10/5 Barbara (with RCA [protected] ) talked me through some reboot steps and determined the unit was defective and told me to take it to Eatrada Service to be repaired. I took it to Estrada on 10/6 and they only service TVs. I called RCA back, they said they would mail a return request for it in 1 to 2 weeks. I said that was not acceptable, they emailed one by 7:35 pm that day. I shipped the unit USPS on 10/7/08, RCA received the unit 1:12pm on 10/09/08. 10/10/08 RCA(Judy) could not provide the status of my unit. Judy”s supervisor said I would receive my unit or a replacement in 14 to 21 days after they received my unit on 10/09/08. 21 days later I called and ask for my unit and supervisor Joe said although RCA received the unit on 10/09/08 they did not acknowledge the unit until 10/16/08. 22 days from 10/16/08; the 7th of Nov. I called for the status again. Joe once again made poor excuses about RCA”s incompetence and said it would be another week. I called back one week later 11/14/08 and Joe said RCA was unable to fulfill any of the promises they made about replacing my unit and was passing the buck to RCA”s Consumer Relations (CR) dept. (who only does business 8 to 5 Mon-Fri) to provide a refund check. I called RCA”s CR dept. and even though RCA has had my unit for over a month they would refund nothing until they acknowledged receipt of my proof of purchase. On 11/20/08 they acknowledged receipt of my proof of purchase and promised a refund check in six to eight weeks. 1/27 more than nine weeks later, Joey with RCA said their incompetency continues, that they have been experiencing excessive returns on this DVD recorder and not to expect anything until Feb. 27th, another month. It has been 110 days since RCA received my unit. They know NOTHING about customer service. I want a full refund of my purchase plus shipping($193.07) and reimbursement for all of my time that they have wasted.

Rate and Write a Review on rca.com / Technicolor

Sending

The Most Horrible Attorney Ever

Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought

Profit Management Solutions and Anthony Cavaluzzi Thieves

Anthony Cavaluzzi and his bother Nathan Cavaluzzi opened a company by the name of Profit Management Solutions (ProfitManagementSolutions

Sean Cooley Los Angeles – Child Molester On The Loose

Sean Cooley is one extremely shady and dangerous individual currently on the loose in Los Angeles, he is always high and always looking

Sean Cooley Thrillist – Pedophile Abusing Young Boys

With all due respect to Sean Cooley’s strange and shady way of life and just mostly to be accurate with what I am writing and not

Animal Abuse at SW Wildlife Conservation Center Zoo in Scottsdale, AZ

The Southwest Wildlife Conservation Center (SWCC), falsely claims to be a “Conservation Center” and an “animal sanctuary,” when it is in

Avoid these scammers!

I contacted scam-rescue.ca experts for Crypto recovery. They were really professional at first but as soon as they received the payment,

Scam sites – guns and ammo sales

After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other

John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA

WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.