RCI Vacations is charging double the port charges for Cruises into Alaska and providing the lowest value for the highest charge. I have been a member of RCI Timeshare since 2004 and this will be the demise of business with RCI. No longer will I do business with a company that lies to their customers regarding what is being offered in a “”package deal.”” The package consists of a 7 day resort stay or cruise, an extra 3-5 day resort stay and 5 discount coupons for hotel stays. On numberous occasions I have called to try and use the discount hotel stays, to which I have found to be able to stay cheaper with a plethora of other hotels. There is no discount here. The extra 3-5 day resort stay, cost anywhere between and additional $50 to $500.00 plus. So not really an extra anything. Anytime you call, they are rude and leave you on hold for 30 minutes plus. The cruise port fees for Alaska ended up costing $1k. this is double what a cruiseline would charge individually. Under no circumstances will I ascertain doing business with RCI.
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This complaint and/or review was posted on Defaulters.com on 16:24 pm, July 21, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/rci-cruises-review/.
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