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redBus Reviews & Complaints

Reviews: 2

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Published: 16 December 2018

Posted by: MayankGupta15

Hello Consumer Complaint Board, I am Mayank, from India last month I visited Singapore for travelling, then on June 22 I tried to book bus ticket using redbus.sg to Kaula Lampur after made payment the booking is failed and they send me failure message, after passed more than one month I didnt receive my refund money or money back for failure booking. Attaching failure mail with trip id number which say my booking failed. after writing so many mails to redbus I didnt receive any reply and assurance to receive my money.Please look into this issue and help me. Regards, Mayank M- +91-[protected] mail- [protected]@gmail.com Your trip id is: 232126 We are sorry we could not book the seat(s) you chose. We will initiate your refund of SGD 32.01 shortly. We request you to book another ticket by clicking here Our customer care officer, will get in touch with you shortly for further assistance. Best regards, redBus E-mail us: [protected]@redbus.sg Your trip id is: 232144 We are sorry we could not book the seat(s) you chose. We will initiate your refund of SGD 32.01 shortly. We request you to book another ticket by clicking here Our customer care officer, will get in touch with you shortly for further assistance. Best regards, redBus E-mail us: [protected]@redbus.sg

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